It may sometimes happen that you want to return an order. Perhaps because you do not like the product or perhaps there is another reason why you would not like the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.
For more information about returning your order, please refer to the returns page.
If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this reduction in the value of the product to you. So handle the product with care and ensure that it is properly packaged when returned.
Do you want to exchange your product? That's no problem at all. You can contact firstname.lastname@example.org. Wel for this. You will bear the costs for returning the product yourself.”
I provided a wrong delivery address!
Accidentally provided the wrong delivery address? Please contact us as soon as possible. We will then try to change the order for you.
Reviews from real customers
We believe it is important that reviews provide the best possible picture of our products and services. Our reviews are therefore managed, impartially, by WebwinkelKeur. WebwinkelKeur has taken measures to guarantee the authenticity of reviews. You can read what these measures are here. Our customers are not rewarded for writing reviews. No discounts or other gifts are given.
Delivery time and shipping costs
We do our utmost to deliver the order to you as soon as possible. We try to ship orders placed before 3:00 PM on working days on the same working day. Unfortunately, we cannot always guarantee this.Delivery is via the postman or parcel deliverer of Trunkrs or UPS. In general, delivery will take place the next working day between 9:00 AM and 10:00 PM. Unfortunately, we cannot guarantee the time of delivery. Large or heavy products are delivered by pallet or courier.